I’m a jump to conclusion-er. It’s a fault. A big one.
Some idiot is speeding and cuts me off. The nerve! Jackass! Can you believe they gave this moron a license??
What if that person just got a phone call telling them their child was hurt? Or their elderly father fell? Would I react in the same way?
She is SUCH a bitch today, why is she in customer service?
Maybe her pet died. Or it has been an incredibly awful week. Would I be kinder? Gentler?
Sometimes words, just words tear through you with such force when all you need, all you want is just a bit of kindness.
Don’t get me wrong here, sometimes an idiot is just an idiot.
But maybe, just maybe taking a moment to think before I come to that conclusion will save me from making someone’s awful day even worse. I’ve been there, both on the giving and the receiving end, and either way it feels like shit.